Managed IT Services

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When you have enough on your plate, our Managed Services allows your business to focus on other pressing matters.

Tier4 Technology  tailors our managed  services to meet your requirements and agreed upon goalsup front.

 We  offer a flexible portfolio to improve your IT infrastructure  management. Along with offering basic infrastructure management  services, we design, procure, implement, manage and support a wide  range of infrastructure solutions to help you gain more on your  investment, in both people and technology. Our technical consultants  are dedicated, proactive, and work closely with you to get a good  understanding of your infrastructure environment, in order to give  you only the best service, and the optimal infrastructure.

Our  services offerings include:

  • Service Desk
  • Workplace Management
  • Data Center Management
  • Cloud Infrastructure Management

Service Desk

Our service desk / help desk services provides a reliable, flexible connection between the end users and our business enablement providing high availability by for consistent technical support wherever and whenever it is needed seeking guaranteed service levels. Our premier service desk / help desk center delivers world-class service to a broadly diverse end-user community. We maintain and track user satisfaction while taking ownership of incidents until they are resolved.

Workplace Management

We support for your entire workplace environment including all platforms, devices and end user experience. Our IT support services can help you improve end user productivity and satisfaction by ensuring that employees have access to the applications and information they need. And with an efficient end user services program in place, your IT professionals will be free to focus on larger business goals.

Data Center Management

The current economic climate poses significant challenges for many mid-market companies. In order to survive and thrive despite these challenges, mid-market organizations are looking to cut costs, increase flexibility into their delivery models and focus on their core businesses. One way they’re looking to achieve this is through outsourcing their data center which helps in substantial cost saving and greater business agility while making their IT infrastructure more flexible.

Our expertise will help you providing a tailored outsourcing solution to meet your needs. Data center outsourcing services helps you providing a cost-effective solution to help meeting business demands, sustain growth and help protect your existing technology investments.

We provide end-to-end management of computing environment to enable a secure and    stable environment.

  • Server Management
  • Storage Management
  • Network Management
  • Security Management
  • Virtualization

Server Management

Tier4 Technologies team of certified IT consultants can manage the daily operations of your servers, helping the servers run efficiently and keep businesses current with current technology and best practices and reduces cost by enabling business growth. With our server management services we give you increased level of server availability, improved data protection and a simpler environment.

 

Storage Management

We understand the cost involved to run your mission critical application and thus value the data generated from these applications. We provide security controls, policies, and procedures examined, measured, and validated against a stringent set of information security standards. Our storage services help you respond and examine the explosive data growth through simple, scalable, and affordable data storage so you can unify storage with your overall IT management for lower cost of ownership.

Network Management

We provide end-to-end network services across diverse environment consisting of multiple vendors; devices and service providers and we map out a solution to ensure that you have a secure local and remote networking services and support.

Here are following network services offerings:

  • LAN, WAN & WLAN management
  • Unified communications
  • Contact center management
  • Network operations management

Security Management

 

Security Services focus on enterprise-wide visibility and management of an organization’s infrastructure security in order to maintain controls, identify weaknesses and help ensure proper compliance and reporting. We help you at every level of your security services need by identifying key threats and business risks, outlining and creating customized security policies, articulating business goals which will balance strategic and enterprise needs.

 

Virtualization

Server virtualization has become a critical factor for functioning effectively as a modern business, regardless of which industry a company is in. Virtualization allows companies to dynamically allocate resources to any operating system or application, based on current needs. Without virtualization companies can end up with either redundant or underused capacity, and they often have to deal with the cost of physically moving IT resources as needed. We at Tier4 Technology provide services to help companies move to a virtualized environment. This includes analyzing a client’s current IT infrastructure, designing the transformation to a virtualized environment, and providing the new virtualized environment.

Cloud Infrastructure Management

Our cloud services are specifically designed to meet the data integration needs of line-of-business users. Tier4 Technology will  help your organization to drive customer service by leveraging the power and agility of cloud computing.

Our consultants have a deep understanding of cloud technologies and its various manifestations. We help you manage public, private and hybrid cloud services.

Contact Us TODAY to Manage your Services